Ramada Telford Ironbridge

I booked an executive room which was surprisingly spacious. The A/C was a blessing plus the tap style of entry into the room rather than having to insert the card into a slot. I liked the bathroom which had a decent shower. The large loft style windows provided enough light to lift what otherwise risked to be a greyish room. The bed was comfortable. The TV was a good size. There were sufficient power points including by the bed. The staff were friendly including on reception which is not always the case in other hotels. I don't understand why some other hotels don't realise first impressions are important and a warm welcome is appreciated after say a long journey. A thank you to a female member of staff who changed the veg included with the main meal to something I liked. She seemed to be good at her job with a warm personality to boot. I thought the food was good honest warming grub which was a pleasant surprise. It was more than the fast food style of options which one finds in some other hotel chains. The breakfast was fine and I enjoyed trying out the coffee machine even if not all options were available. I appreciated the lift to the upper floor which is helpful with luggage. On that floor from memory, I liked a sign indicating the direction to Reception. It is the little things which count. In other hotels, I have managed to get lost in the maze of corridors.

The suite was very spacious, comfortable furniture, air conditioning working fine, the bathroom with a huge tub and walk in shower were brilliant. The staff has always been friendly and eager to help. The indoor pool was lovely, water temperature super for relaxing and swimming. The bar and restaurant were also clean and inviting, the breakfast, continental and full English, freshly served, was very delicious.

A modern hotel but a little dated however the housekeeping and cleanliness is exceptional. The staff were great, special mention for the kitchen and restaurant staff and the very pleasant young man who served us at the bar in the evening and was back to book us into breakfast in the morning and served our dinner last night! The food was really good quality and value, cooked breakfast spot on and our evening meal was delicious.

Very clean, great location, great view from window and perfect bed.

I don't have breakfast. The location was excellent, just a very short walk to the main shopping centre, cinema and other attractions. The staff were very friendly and helpful and the room had a great view over the gardens and bed was very comfortable.